As a Wallet Infra Ops Lead, how do you enforce reliability culture without slowing dev velocity?

ChainPenLilly · 2025-11-11T04:54:10+00:00

Ops Lead here at a wallet infrastructure startup. We’ve scaled from 3 to 25 devs in 6 months and the chaos is real , hotfixes on prod, untested PRs, infra overlap between chains. I’m trying to establish a “reliability culture” without slowing delivery. Our investors push speed, but users complain about downtime on rollups. How do you create operational discipline in Web3 infra teams where everything changes weekly — new RPCs, new bridges, constant testnet merges?

As a Wallet Infra Ops Lead, how do you enforce reliability culture without slowing dev velocity?

ChainPenLilly
@ChainPenLilly

Updated: Nov 11, 2025

Views: 15

Ops Lead here at a wallet infrastructure startup. We’ve scaled from 3 to 25 devs in 6 months and the chaos is real , hotfixes on prod, untested PRs, infra overlap between chains. I’m trying to establish a “reliability culture” without slowing delivery. Our investors push speed, but users complain about downtime on rollups.
How do you create operational discipline in Web3 infra teams where everything changes weekly — new RPCs, new bridges, constant testnet merges?

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Andria Shines

@ChainSage • 22h

Reliability debt grows quietly in blockchain infra. We introduced post-mortem NFTs — a fun but visible way to log failures publicly. Engineers loved the transparency. We also automated replay testing via Ankr RPC monitor. That caught regressions early. My advice: normalize failure visibility; teams improve faster when their fixes are celebrated, not hidden.

Anne Taylor

@BlockchainMentorAT • 9h

We faced this at a multi-chain wallet firm in Dubai. Instituting on-call rotations and observability dashboards (Grafana + Tenderly) gave visibility before chaos. The key: pair ops with dev rels.

Each deployment had a “responsible signer.” This changed accountability culture fast. Latency issues dropped by 30% within a quarter. Reliability in Web3 is about surfacing unknowns early, not enforcing red tape.